Case Folder Overview

Each Case Folder in eCASE is unique. The contents and use case for these Case Folders depend on your application, user role, specific system configuration, and more. Some elements in Case Folders are consistent across all instances of eCASE, as detailed in the following subsections. These include the Case Folder IDToolbarand Tabs.

Case Folder ID

When working with a folder, the unique Folder ID Number appears at the top of the case form. The Folder ID is highlighted at the top of the screen, as highlighted below:.

 

Toolbar

The Toolbar on the folder page contains multiple available actions and menus:

(!!) Note: The sample above has customized tabs that are specific to the sample application. Your experience may vary.

These toolbar options are described in the table below. See the  Toolbar section for more details on the Toolbar options.

Action

Description

Save

Save the current case and any changes made on the current tab.

Actions

Includes multiple actions users can take on the Folder. These are detailed in the Actions Menu subsection below.

Permissions

Allows authorized users to grant permission to others users to access, view, or edit the folder.

Logs

View one of several logs related to the Folder content. See Logs for more details.

Discussions

View discussion threads related to this Folder.

Reports

View a Folder Summary report for the current Folder.

Spelling

Check spelling on text fields.

Back

Return to the previous screen.

 

Tabs

Each case folder contains one or more tabs you can select. These tabs provide separate interfaces for completing case-specific tasks. When a folder opens, it displays the main case form which generally captures the details about the specific case. In the example below, the Correspondence tab is the main case form.

Additional tabs will likely be available in your case folders. Some of these will be specific to your application and case type, while others are standard eCASE tabs that appear throughout the applications. See the About Case Folder Tabs topic for additional information.