Extensions

Each Request must be responded to within 30 days. If this deadline cannot be met, the deadline can be extended under three conditions: 

  1. The Request is for a large number of records or requires searching a large number of records, and meeting the original time limit would unreasonably interfere with the operations of the government institution. 

  2. Consultations are necessary to comply with a Request that cannot reasonably be completed within the original time limit. 

  3. The Request involves a voluminous amount of records that must be located, compiled, and reviewed.

 

Every Request is assigned a Target Date. All dates and decisions are tracked and stored in the Request Action History. You can then submit the extension request for approval. In certain circumstances, the time limit may be extended for a maximum of 30 days.

Act Type

Available Reason for Extension

Number of Extensions Allowed

FOIA

(or)

PA

  • Consultations

  • Record Search

  • Voluminous Records

Only one Extension is allowed.

 

The Due Date calculation is based on how the Calculate Target Date Using option was configured under Administration > System Configuration > Request Configuration. The two configuration options are Calendar Days and Business Days.

Additionally, if the Apply Configured Holidays When Calculating Target Date checkbox is selected, it will enable the system to access your holiday table (within Administration > Lookups > Holidays) and counts holidays as non-working days in Request “target date” calculations. If unchecked, the system will ignore the holiday’s table when determining the Request Target Date.

When the system is configured for business days, weekends will be used as non-working days while determining the Request Target Date. When the system is configured for calendar days, there will be no non-working days (either holidays or weekends) considered in the determination of the Request Target Date.

(!!) Note: Extensions cannot be performed when the Request status is "Closed', "On Hold-Need Info/Clarification", or "On Hold-Fee Related".

 

Click the links below for additional information:

Create/Edit/Delete an Extension

Send Email to Supervisor

Approve/Deny Extension

Complete Extension