The Boolean Search feature allows users to search the application by combining keywords with operations such as AND, NOT, and OR to produce relevant search results. Boolean search provides a powerful search tool, combining a number of customizable filters to show only the most relevant results.
To access Boolean Search:
Field |
Description |
And/Or |
And allows users to search for two fields (ex: "Assigned by" AND "Case Type.") Or allows users to search either of the selected fields (ex: "Assigned by" OR" "Case Type.") |
Field |
Select the field to apply the search to. |
Operator |
Select the Boolean search operator to be applied to this search. The available operators depend on the selected Field, and can include In, Before, After, Equals, etc. |
Value |
Select a value to complete the Boolean search phrase. The available selections depend on both the selected Field and Operator |
The steps below demonstrate creating a Boolean search. This is only a sample, but provides the general framework for creating Boolean searches.
This example searches for a folder with a particular status AND in a specific date range.