Send By Email

eCASE allows you to send emails from the application from various points, for example sending an attachment or assignment. An example Send By Email interface ia shown below:

 

 

Reference Option Description
A To/Cc Use the To and Cc fields to configure the recipient for this email
B Email Template Use this drop-down to select from preconfigured Email Templates. These templates can contain fields that auto-fill with applicable data from the application.
C Message Use the Subject and Message fields to configure the email contents. If an Email Template is selected, the contents display here and can be edited as needed.
D Attach From Disk/Case/Attachments Tab The Attach From Disk and Attach From Case buttons allow you to add attachments to this email from your local disk or an application case folder, respectively.
E Attachments Tab Click the Attachments tab to view any attachments added to this email. On this tab you can click the X beside any attachment to remote it from the email, or click Content to return to the email configuration tab
F Send Click to send the email as configured in this window