eCASE allows you to send emails from the application from various points, for example sending an attachment or assignment. An example Send By Email interface ia shown below:
Reference | Option | Description |
A | To/Cc | Use the To and Cc fields to configure the recipient for this email |
B | Email Template | Use this drop-down to select from preconfigured Email Templates. These templates can contain fields that auto-fill with applicable data from the application. |
C | Message | Use the Subject and Message fields to configure the email contents. If an Email Template is selected, the contents display here and can be edited as needed. |
D | Attach From Disk/Case/Attachments Tab | The Attach From Disk and Attach From Case buttons allow you to add attachments to this email from your local disk or an application case folder, respectively. |
E | Attachments Tab | Click the Attachments tab to view any attachments added to this email. On this tab you can click the X beside any attachment to remote it from the email, or click Content to return to the email configuration tab |
F | Send | Click to send the email as configured in this window |